Terms & Conditions

Order Terms and Pricing

All prices listed are F.O.B. Statesville, NC. All prices are subject to change without notice. Prices listed do not include freight or delivery charges. All parts will be shipped freight prepaid and added to the invoice unless other arrangements are made at the time of order placement. All orders are either paid by credit card (AMEX, MasterCard, Visa, or Discover) or pre-paid, unless other arrangements have been made. Pay Pal is accepted only through the Kooks website. Kooks Headers and Exhaust only accepts credit cards that have been issued by an American or Canadian based bank. Orders paid with credit card will be shipped to the billing address only unless other arrangements have been made. Wire transfers will only be accepted for international orders.

All refused shipments will have a $20.00 handling charge and applicable freight charges billed to the customer account.


PRODUCT INSPECTION

Please inspect your new Kooks Products within 30 days of receiving them.  We do our best to ensure that all necessary and required hardware are included in your package, however in the event that you are missing any bolts, clamps or gaskets, we will gladly get those out to you via USPS mail with proof of purchase. 


Security and Privacy

Your payment and personal information is safe with Kooks. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be accessed over the internet.

 Kooks Headers and Exhaust will never share your personal information with any 3rd party, for any reason.

Hours

 Order business hours are 8 am to 5 pm EST Mon. thru Fri. Shipping cut off is 3:30pm EST. Anything ordered after 3:30 PM EST, if in stock, will go out the next business day.

Technical Assistance

When requested, we will use information gathered from you to assist in determining which Kooks Header and Exhaust part would be best suited for your particular application. However, the final decision is yours as to the part choice, application and usage. Please contact us at 1-866-586-KOOK (5665) or email us if you have any questions.

 

EMISSIONS NOTICE 

 

Warning: 

Because of the world-wide distribution of Kooks Header and Exhaust Products, neither Kooks Header and Exhaust nor any of its subsidiaries make any representation that the products comply with the air and/or noise emissions laws, or labeling laws, of any jurisdiction. The purchasers are entirely responsible for informing themselves of the applicable laws where the products are to be used and to comply with those law. 

 

Warning / USA: 

Various U.S. states and the U.S. federal government have individual laws regulating the use of aftermarket exhaust parts and systems, especially as those parts and systems modify, remove, or replace original equipment catalysts. Please consult the appropriate laws in your area before installing any aftermarket part or system on your vehicle to ensure compliance with all applicable laws. Neither Kooks Header and Exhaust nor any of their subsidiaries or the sellers of the parts or systems make any representation that any of their parts or systems complies with any such laws. 

 

Warning / California: 

California laws prohibit the use of any aftermarket exhaust part or system that modifies, removes or replaces original equipment catalysts unless the California Air Resources Board has issued an Executive Order regarding such part or system or unless the part or system is exempted by being used only on racing vehicles on closed courses. Neither Kooks Header and Exhaust nor any of their subsidiaries make any representation that any of their parts or systems has received such an Executive Order or that any of their parts or systems conform with the racing vehicles exemption. The purchasers are entirely responsible for informing themselves of applicable California laws and to comply with those laws.